OUR STORE POLICIES

Things You Need to Know

The orders items will be shipped in 2-3 business days.

 

There is WORLDWIDE shipping. 
Belgium: 2-4 business days 4,95€ or Free Shipping above 50€ 

Netherlands, Luxembourg, Germany, France: 5-7 business days , 8€ or Free Shipping above 80€.

Austria, Italy, Ireland, Sweden, United Kingdom:  6-7 business days, 12€

United States: 1-2 weeks, 15€

 If your country is not on this list, shipping is priced at 25 euros and shipping time is maximum 2 weeks. 

Be aware that custom taxes may apply for countries outside of the EU and that the customer is responsible for those fees and delays are possible. 

All items are shipped with Bpost and we are not responsible for delays due to outside circumstances or custom delays. Once the shipping company acknowledges delivery of package, we are no longer responsible for the package. 

Return & Exchange Policy

For the Return of purchased goods, we allow 14 business days(*) to return them, at your own cost, please email us with your intent to return the goods within 3 business days of reception. The goods need to be in original condition, not damaged and unused.

 *does not include articles that were custom-made for you or personalised

Privacy Policy 

We receive, collect and store any information you enter on our website or provide us in any other way. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information). When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to able to access certain areas or features of our site.

If you don’t want us to process your data anymore or if you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@messibabox.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.